Our Results

Continuous improvement across state government

The results of a Lean and responsive approach are visible in the creative problem solving happening across all agencies and organizations throughout the state of Arizona. The millions who live, work or visit here benefit from better customer service in the operations of state government.

Current Highlights

Learn more about what continuous improvement looks like in Arizona.

Arizona has seen an alarming rise of fentanyl and counterfeit pill deaths; in 2021, 96% of opioid deaths involved prescription or synthetic drugs...

For the first 26 years of the Water Quality Assurance Revolving Fund—a state-level version of the federal Superfund program that identifies and...

A novel leadership program for state of Arizona employees launched in July and will host its second cohort in October. The State of Arizona...


The rate of children in foster care in Arizona is the lowest it’s been in a decade, and critical services such as hold times for the child...

Since 2015, more than 3,300 state agency rules have been improved or eliminated, reducing the red tape needed to do business, live or recreate in...

Metrics and Performance

Current progress for key statewide initiatives

Rules improved or eliminated
Square feet office space reduction
Active Agency breakthrough projects
State Employees working remotely

Success Stories

Examples of agencies improving government services using the Arizona Management System

A white building with a red tile roof and an archway that says Mohawk Valley School

A safe space for students to learn in Roll, Arizona

Problem Statement

Built in 1930, Mohawk Valley Elementary School in Yuma County needed major renovation. The school in...

Action Taken

The School Facilities Division worked closely with the Mohawk Valley School District to complete a...

Taxpayers save millions_hero

Ensuring computer access for senior veterans

Problem Statement

The roaming computers at Arizona State Veteran Home-Phoenix were out of warranty and in need of...

Action Taken

The IT team researched prices for computers and found four all-in-one PCs with Windows 10 that were...

Serving veterans seeking employment

Enhanced markers for our heroes' gravesites

Problem Statement

In-ground burial sites at the Arizona Veterans' Memorial Cemetery at Camp Navajo in Bellemont—just...

Action Taken

The team conducted four-box problem solving and decided to build additional markings that could...

State Permitting Dashboard

State Permitting Dashboard

An improved and transparent permitting process for complex infrastructure projects in Arizona

The new State Permitting Dashboard is an online tool that will be launching soon for state agencies, project developers, and interested members of the public to track required state permits and authorizations for large and complex infrastructure projects across Arizona.

This tool is intended to improve coordination, transparency, and accountability of involved agencies to support infrastructure development within our state.