Success Stories

The roaming computers at Arizona State Veteran Home-Phoenix were out of warranty and in need of repair. ASVH-Phoenix is a 200-bed skilled nursing care facility for eligible Arizona veterans. The roaming computers are shared among residents who may not have their own devices for connectivity, enrichment and entertainment.

Residents at ASVH-Phoenix were experiencing delayed service because the computers were down. Initial quotes were for $25,000 for replacement.

In-ground burial sites at the Arizona Veterans' Memorial Cemetery at Camp Navajo in Bellemont—just West of Flagstaff—were difficult to locate during the winter due to snow and ice. Because of this issue, visitors had an increased risk of injury and frustration looking around the cemetery for their loved ones' gravesites. If visitors were unfamiliar with the cemetery and staff were not present, there was an increased risk of customers not finding the gravesite they were...

The Arizona Department of Housing receives 40-50 Community Development Block Grant applications each year from small cities and counties (serving populations under 50,000). These rural Arizona governments are applying for approximately $10 million in federal grants for a wide range of infrastructure, community and housing needs. The time required for the review of CDBG applications was 90 days, and too much time was spent requesting missing information from applicants or...

The Arizona State Approving Agency was not meeting the turnaround goal time for the disposition of applications for educational institutions that can accept GI Bill funds.

There was no program in place to meet statutory requirements to award honorary diplomas to veterans who did not receive a high school diploma due to their honorable service in the U.S. military.